Call Forwarding Scam: How Victims Lost Lakhs

Published By DPRJ Universal | Published on Friday, 7 November 2025

A new cyber scam tricks people into dialing USSD codes that activate call forwarding, diverting OTPs and banking alerts to fraudsters. Victims in Delhi and Pune lost significant amounts after following instructions from callers posing as legitimate representatives. Experts advise caution and verification before dialing any codes.

The article details a recent surge in call forwarding scams where fraudsters pose as representatives from banks, courier services, or telecom companies, convincing victims to dial specific USSD codes like *401*mobile number# or *21*mobile number#. These codes activate unconditional call forwarding, redirecting all incoming calls and messages—including OTPs and banking alerts—to the scammer's number. This allows criminals to access financial accounts and drain funds through bank transfers, UPI apps, or credit card transactions. In two notable cases, a Delhi doctor and a Pune woman lost lakhs after following such instructions. Cyber experts explain that scammers use psychological tactics such as gifts, urgency, and fear to manipulate victims. To prevent falling prey, experts recommend slowing down, evaluating requests, and authenticating the caller's identity before acting. Authorities urge the public to remain vigilant, regularly check for unauthorized call forwarding, and report suspicious activity immediately. As digital transactions grow, these scams are expected to evolve, making vigilance crucial for protection.